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Books by Colin Rudd
  | | The Manager's Bridge Certificate in IT Service Management - A Guide for ITIL® V3 Exam Candidates(1st Edition) by Colin Rudd Paperback, 236 Pages, Published 2010 by British Informatics Society Ltd ISBN-13: 978-1-906124-20-5, ISBN: 1-906124-20-5 "The Manager's Bridge Certificate is intended for those who have an ITIL(R) Manager's Certificate in IT Service Management and wish to bridge the gap between their existing qualification and ITIL(R) Expert in IT Service Management. This book can be used as a learning aid for self study or for reference or revision within an accredited training course. - ITIL(R) and IT Service Management have been practised successfully around the world f ..." |
 | | An Introductory Overview of ITIL V3(1st Edition) by Alison Cartlidge, Stuart Rance, Ashley Hanna, Colin Rudd, Ivor Macfarlane, John Windebank, Mark Lillycrop Paperback, 56 Pages, Published 2007 by It Service Management Forum Limited ISBN-13: 978-0-9551245-8-7, ISBN: 0-9551245-8-1 "This is a small pocket book providing an executive level overview of the new ITIL V3 and its five lifecycle phases. Book has some 50 pages and reminds me of a similar IT Service Management book from 2001. This older one was about Support/Delivery in V2 and was very, very useful, since it was possible back then to put a complete detailed quick reference the core ITSM in cca 70 pages." |
 | | IT Service Mangagement(2nd Edition) by Ivor Macfarlane, Colin Rudd, Derek Cambray Paperback, 70 Pages, Published 2002 by Stationery Office Books ISBN-13: 978-0-9524706-4-9, ISBN: 0-9524706-4-0 "A pocket-sized reference book for anyone going for qualifications, or working in, IT service management. Complementing the complete IT Infrastructure Library (ITIL), it hammers home the message that IT services exist solely to support the business and its efficient and effective operation." |
 | | IT Service Management A Companion to the IT Infrastructure Library: Version 2 by Ivor J. Macfarlane, Colin Rudd, Rudd Macfarlane, Derek Cambray Paperback, 70 Pages, Published 2002 by Stationery Office Books ISBN-13: 978-0-9524706-1-8, ISBN: 0-9524706-1-6 "This pocket-sized guide to best practice in IT Service Management explains the processes involved in the key areas of service support and service delivery management." |
 | | Problem Manager Careers in IT Service Management (BCS Guides to It Roles) by Colin Rudd Paperback, 240 Pages, Published 2014 by Bcs, The Chartered Institute For It ISBN-13: 978-1-78017-237-8, ISBN: 1-78017-237-0 "Problem management is about finding permanent solutions to technical problems and recurring incidents in a business's IT infrastructure. The desired outcome is an increase in the quality and availability of IT services and a reduction in the number and impact of incidents. This practical book describes the role of a problem manager in depth, covering areas such as purpose, responsibilities, required skills and career progression. It al ..." |
 | | ITIL V3 Guide to Software Asset Management Book by Colin Rudd, Stationery Office Paperback, 146 Pages, Published 2009 by The Stationery Office ISBN-13: 978-0-11-331106-4, ISBN: 0-11-331106-0 "Appropriate for anyone involved in the governance, management and use of software assets within an organisation, this title, 'ITIL V3 Guide to Software Asset Management', contains a practical approach to the management of software assets. Aligned with ITIL V3 and ISO/IEC 20000, this book has been developed to assist with the implementation and maintenance of all the necessary Software Asset Management (SAM) processes and procedures. It ..." |
 | | Service Design Book(1st Edition) by Colin Rudd, Vernon Lloyd Paperback, 334 Pages, Published 2007 by The Stationery Office ISBN-13: 978-0-11-331047-0, ISBN: 0-11-331047-1 "A view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion process elements that follow. Subsequent titles will link deliverables to meeting the business goals, requirements and service management principles described in this publication. Concepts and guidance in this publication include ..." |
 | | How to Catch Carp the Easy Way(1st Edition) by Colin Rudd Paperback, 187 Pages, Published 2007 by Vanguard Press Illustrated ISBN-13: 978-1-84386-320-5, ISBN: 1-84386-320-0 |
 | | The ITIL Guide to Software and IT Asset Management(2nd Edition) by David Bicket, Colin Rudd, Stationery Office Paperback, 240 Pages, Published 2018 by The Stationery Office ISBN-13: 978-0-11-331548-2, ISBN: 0-11-331548-1 "KEY BENEFIT UPDATES Organizations will benefit from costs savings, risk management, licence compliance, and enhanced security, thereby improving the value delivered to customers Cost-saving opportunities outlined Metrics for SAM and ITAM included Updated standards and completely rewritten from the first edition Numerous real-life examples, key messages and checklists highlighted throughout the text Aligned to all recent best practice gu ..." |
 | | IT Infrastructure Library Ser. Network Services Management by Colin Rudd, Alan Shilling, Ccta Staff, Non Stated, Stationery Office Books Paperback, 200 Pages, Published 1994 by Stationery Office Books (Tso) ISBN-13: 978-0-11-330558-2, ISBN: 0-11-330558-3 |
 | | Violent Dawn by Colin Rudd Hardcover, 192 Pages, Published 1971 by Robert Hale Ltd ISBN-13: 978-0-7091-1922-7, ISBN: 0-7091-1922-4 |
 | | BCS Guides to IT Roles Ser. Problem Manager : Careers in IT Service Management by Colin Rudd 240 Pages, Published 2014 by Bcs, The Chartered Institute For It ISBN-13: 978-1-78017-240-8, ISBN: 1-78017-240-0 "This book describes the problem manager role in depth, including purpose, required skills and career progression. It covers relevant tools, standards and frameworks." |
 | | Problem Manager by Colin Rudd Published 2014 ISBN-13: 978-1-322-18335-0, ISBN: 1-322-18335-X |
 | | BCS Guides to IT Roles Ser. Problem Manager : Careers in IT Service Management by Colin Rudd Published 2014 ISBN-13: 978-1-78017-238-5, ISBN: 1-78017-238-9 |
 | | BCS Guides to IT Roles Ser. Problem Manager : Careers in IT Service Management by Colin Rudd Published 2014 ISBN-13: 978-1-78017-239-2, ISBN: 1-78017-239-7 |
 | | The Start of Something Big Realizing the Potential of Your IT Investment by Sharon Taylor, David L. Cannon, Colin Rudd, Mark Chillingworth, J. Schilt, George Spalding, James Finister, Mark Smalley, Stephen Mann, Michael A. Orzen Paperback, 92 Pages, Published 2012 by Itsmf Publishing ISBN-13: 978-0-9572011-0-1, ISBN: 0-9572011-0-9 |
 | | The Manager's Bridge Certificate in IT Service Management A Guide for ITILr V3 Exam Candidates by Colin Rudd Digital, Published 2010 by Bcs, The Chartered Institute For It ISBN-13: 978-1-78017-030-5, ISBN: 1-78017-030-0 "Invaluable for IT professionals who have an ITIL Manager's Certificate in IT Service Management and wish to bridge the gap between their existing qualification and ITIL V3 Expert in IT Service Management. The main focus of the book is the NEW content in ITIL V3 and the material that has changed. The book is closely aligned to the structure of the syllabus and can either be used as a learning aid for self study or as a revision aid with ..." |
 | | The Manager's Bridge Certificate in IT Service Management by Colin Rudd Digital, Published 2010 by Bcs, The Chartered Institute For It ISBN-13: 978-1-78017-066-4, ISBN: 1-78017-066-1 "Invaluable for IT professionals who have an ITIL Manager's Certificate in IT Service Management and wish to bridge the gap between their existing qualification and ITIL V3 Expert in IT Service Management. The main focus of the book is the NEW content in ITIL V3 and the material that has changed. The book is closely aligned to the structure of the syllabus and can either be used as a learning aid for self study or as a revision aid with ..." |
 | | Planning to Implement Service Management by Colin Rudd, Stationery Office, Cabinet Office Paperback, 336 Pages, Published 2010 by The Stationery Office ISBN-13: 978-0-11-331109-5, ISBN: 0-11-331109-5 "7.1.2.10 IT service continuity IT services are delivered and can be recovered to meet business objectives (CSF): M All service recovery targets are agreed and documented in SLAs and are achievable within the IT service continuity plans Regular reviews and comprehensive testing are undertaken, at least annually, of the business and IT continuity plans with the business areas. 7. 1.2.11 Financial management Effective stewardship of t ..." |
 | | Planning and Achieving ISO/IEC 20000 Certification version 2 by Colin Rudd, Ashley Hanna, Stuart Rance, Doug Read Paperback, 48 Pages, Published 2010 by Itsmf Uk ISBN-13: 978-1-906745-03-5, ISBN: 1-906745-03-X "This popular pocket guide has been designed for all those involved in planning to achieve certification under the ISO/IEC 20000 Certification Scheme, which was developed by itSMF UK and is now owned by APMG-International. The book also acts as a useful reference for those who need a basic knowledge of the ISO/IEC service management standard. Version 2 covers the latest additions to the standard, outlines the current alignment between IS ..." |
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Colin Rudd
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