"To consistently improve quality, it is important to first minimize variation. Statistical Process Control (SPC) is the driving force. Along with defining and detailing SPC, Statistical Analysis Simplified discusses ways to use measurement, numbers, and data to make better business decisions. Filled with self-tests, exercises, games, formulas, and simulations, this book presents today's complex methodologies in a practical and entertaini ..."
"Are your organization's management and employees in complete harmony, not only about how each activity's quality and productivity are measured, but also about what is considered acceptable performance? Area Activity Analysis provides a methodology to align your organization's mission, activities, and measurements systems so that each work team understands the critical nature of their output, along with each individual customer's (and ma ..."
The toolbook(1st Edition) Decision making & planning for optimum results by GlenD. Hoffherr 45 Pages, Published 1993 by Markon, Inc ISBN-13: 978-0-9638223-0-7, ISBN: 0-9638223-0-6