"Organizational Change Management covers one of the most important, yet least understood, keys to a successful improvement process. It presents insights into Ernst & Young's field-tested formal and systematic approaches to analyze, evaluate, and effectively motivate employees to accept change as a challenge rather than a threat. A multimedia CD-ROM is filled with case studies, exercises, and tools that help the reader understand and adap ..."
"This book enables you to improve quality, productivity, and competitiveness the business process improvement way. With this hands-on workbook in business process improvement, a major best-seller in four languages, world-renowned quality authority H. James Harrington revealed his methods for vastly improving business performance. Businesses that implemented Dr. Harrington's methods - including Boeing, IBM, and Corning Glass - realized en ..."
"In this highly readable guide, the quality world's leading guru, H. James Harrington, brings together all the popular benchmarking applications, from competitive product testing, reverse engineering, and competitive analysis to competitive shopping and process benchmarking. For the first time, business professionals have one source that explains how to manage all aspects of benchmarking to maximize organizational performance. Concise an ..."
"The Six Sigma Yellow Belt Handbook is a comprehensive, practical guide to becoming a Six Sigma Yellow Belt. Whether you're just starting down the path toward becoming a Yellow Belt, an experienced Yellow Belt, or if you're the person responsible for your organization's Six Sigma process, you'll find this handbook to be an invaluable addition to your Six Sigma library. It's a wealth of information for anyone who wants to learn new ways o ..."
Change Management Excellence The Art of Excelling in Change Management by H. JamesHarrington Hardcover, 156 Pages, Published 2006 by Paton Press ISBN-13: 978-1-932828-10-8, ISBN: 1-932828-10-9
The Improvement Process How America's Leading Companies Improve Quality by H. JamesHarrington Hardcover, 239 Pages, Published 1987 by Mcgraw-Hill ISBN-13: 978-0-07-026754-1, ISBN: 0-07-026754-5
Poor-Quality Cost(1st Edition) Implementing, Understanding, and Using the Cost of Poor Quality (Paperback) by H. JamesHarrington Paperback, 224 Pages, Published 2020 by Crc Pr I Llc ISBN-13: 978-0-367-45151-6, ISBN: 0-367-45151-4
Closing the Communication Gap(1st Edition) An Effective Method for Achieving Desired Results (The Little Big Book Series) by H. JamesHarrington, Robert Lewis Paperback, 316 Pages, Published 2013 by Routledge ISBN-13: 978-1-4665-7488-5, ISBN: 1-4665-7488-7
The Innovation Systems Cycle(1st Edition) Simplifying and Incorporating the Guidelines of the ISO 56002 Standard and Best Practices (The Little Big Book Series) by H. JamesHarrington, Frank Voehl Paperback, 280 Pages, Published 2019 by Productivity Press ISBN-13: 978-0-367-34220-3, ISBN: 0-367-34220-0
The Innovation Systems Cycle Simplifying and Incorporating the Guidelines of the ISO 56002 Standard and Best Practices (The Little Big Book Series) by H. JamesHarrington, Frank Voehl Hardcover, 275 Pages, Published 2019 by Productivity Press ISBN-13: 978-0-367-34264-7, ISBN: 0-367-34264-2